Submission by the Ontario Council of Hospital Unions /CUPE to the College of Trades Re: Board Regulation on Apprenticeship Ratio Criteria and Process
INTRODUCTION
The Ontario Council of Hospital Unions (“OCHU”) is a council of trade unions representing 26, 000 CUPE hospital, long-term care, ambulance and central laundry workers in 120 bargaining units across Ontario.
OCHU represents numerous skilled trades throughout Ontario, both licensed and non- licensed, and certified and non-certified; the vast majority of the OCHU-represented trades work is performed in hospital services facilities.
BACKGROUND – OCHU SKILLED TRADES
OCHU skilled trades work is characterized by institutional complexity that is unique to work environments in hospital services facilities. OCHU-represented trades perform a range of that encompasses aspects of industrial maintenance, construction and non- construction work.
OCHU’s skilled trades people utilize a high degree of sector and site-specific expertise, navigating highly complex systems in Ontario’s hospital services environments. In practice, the work of a skilled trades person in the hospital services sector requires competency with respect to a diverse range of skills, both within and beyond the scope of any one trade. In addition, particularly in the case of smaller facilities with relatively few skilled trades jobs in the bargaining unit, trades people perform multi-skilled jobs with overlapping position duties of two or more skilled trades.
The unique situation of OCHU-represented trades is further complicated by significant diversity within the sector: the “norms” of the work of tradespersons in the institutional healthcare sector varies widely throughout the Province, in accordance with factors such as the relative size and function of hospital institutions, demographic of staff complement, and geographic location.
Few OCHU-represented facilities have active apprenticeship programs. However, OCHU represents certified electricians, plumbers, steamfitters, millwrights, refrigeration and air conditioning mechanics, all of which are currently subject to a common 1:3 apprentice ratio pursuant to Regulation under the TQAA. In addition, with the potential expansion of compulsory trades and regulated ratios, it is anticipated that the interests of a significant number of other OCHU trades, including both voluntary and restricted trades, could be affected by any ongoing review.
In light of the broad range of OCHU-represented trades, OCHU’s principal interest in providing these submissions is to ensure that any criteria adopted with respect to apprenticeship ratios are sufficiently flexible to ensure that in the unique industrial environment in which skilled trades work within the hospital sector, apprentices receive adequate training to become true journeypersons.
In order to achieve this goal, OCHU submits the following considerations should guide the review board.
PROPOSED RATIO CRITERIA
Quality Training
OCHU supports the general premise that ratios function as a standard mechanism to assure quality control through supervised experiential training in the trades. However, OCHU submits the current “one-size-fits-all” approach to ratios degrades the overall quality of apprentice programs and gives rise to inappropriate and inadequate supervision and training. In the alternative, OCHU favours flexible ratios, designed to respond to contingencies of specific on-the-job training contexts in order to best promote high levels of over-all competency for each trade.
In respect of this element of the Proposed Ratio Criteria, the College appears to have signalled the prospect of a departure from Ontario’s current norm of 1:3 apprentice ratios, hereto applied uniformly to each of the certified trades by Regulations enacted under the TQAA. OCHU notes with some concern, however, that the reference to flexibility in the proposed criteria appears to contemplate flexibility for the sole purpose of developing trade-specific ratios.
OCHU sees no principled basis for a system of simple trade-based ratios. In fact, the sole rationale for introduction of trade-based ratios would seem to arise from market- based logic, in response to skilled labour shortages in respect of specific trades, without consideration for quality and safety, which OCHU submits should be the determinative factors that guide the review board in establishing appropriate ratios. OCHU submits that simple trade-specific ratios are inappropriate in that they clearly fail to account for heterogeneity within any given trade. OCHU submits that ratios should be tailored to respond to variation within each trade, in accordance with contextual factors, including sector or regional interests.
Impact on Labour Supply
Appropriate ratios will remove disincentives that currently exist to public-sector trades training. Given the nature of the complex and specialist nature of the work performed by tradespersons in hospitals, as is true of the public sector more broadly, OCHU submits that it is crucially important to provide opportunities for on-the-job training to facilitate the development of a skilled trades workforce that is capable of meeting the needs of complex institutional environments.
Notwithstanding the legitimate interest in ensuring an adequate supply of skilled labour, OCHU strongly opposes implementation of any system in which final year apprentices could be deemed journeypersons for purposes of calculating ratios. This measure has obvious appeal as a stop-gap solution to labour shortages in certain skilled trades and industries. However, OCHU submits that primary consideration must be given to ensuring quality training and supervision of apprentices until they are truly qualified journeypersons, as this approach will better secure the long-term interests of both industry and the trades.
Deeming final-year apprentices as equivalent to journeymen status has particularly problematic implications in the hospital and health sector. In hospitals, as in other analogous public sector institutions, some of which may have smaller work environments with lower overall trades populations to be drawn from, the importance of adequate supervision from experienced journeypersons is paramount from both quality control and worker/public health and safety perspectives.
In sum, rather, than deem apprentices as journeypersons for purposes of diluting the ratios, OCHU prefers flexible ratios to ensure maximization of the level of qualification as appropriate in context of each specific trades work context.
Health and Safety of Workers, the Public, and the Environment
Health and Safety of Workers, the Public, and the Environment are key priorities for OCHU. OCHU submits that there is a clear correlation between development of appropriately flexible apprentice ratios and health and safety of workers and the public.
In addition, the role of the trades in facilitating environmental management in Ontario’s public sector institutions, including the health and hospital sector, cannot be overstated. Appropriate supervision and training will facilitate quality work and decrease negative environmental impact of facilities maintenance in the hospital sector.
OCHU stresses that there is a clear relationship between trades competence and health and safety issues. The development of a full scope of skills for any particular trade is necessary for full competence and confidence from occupational health and safety
standpoint. The trend to de-skilling and fragmentation of trades work, implicated in calls to overall reductions in journeyperson to apprentice numbers endangers not just workers, but poses harm to the broader public, which is of particular concern in respect of the public infrastructure role of hospital services facilities in which OCHU trades work is performed.
Economic impact
OCHU submits that an analysis of the economic impact of apprenticeship ratios must not be limited to the demands of certain industries for immediate access to additional trades or cheap labour. Economic impacts must be assessed in the context of each sector, and measured against the integrity of the trades qualification process.
Given the specialization of the skilled trades in the hospital sector, OCHU submits that adjustments to ratios may be justified in order to afford opportunities to replenish institutional knowledge of hospital sector tradespersons. OCHU members report that there is significant waste generated by the current system, which has a relative lack of tradespersons who are able to operate within the multi-skill context of hospitals. Often, trades work that cannot be performed by the existing staff complement is contracted out to private sector tradespersons who do not have necessary institutional knowledge to perform trades work in complex institutional environments. OCHU trades people report that in many hospital contracting out scenarios, trades work is often faulty and needs repaired following completion by private sector contractors.
OCHU notes that the apprentice ratios should be developed in a manner that is best suited to fostering public investment in the trades development and training process to ensure investment in a reliable skilled workforce capable of functioning within the complex multi-skill environments of Ontario’s hospital service institutions. OCHU views this review as a much-needed opportunity to expand the training infrastructure for public-sector apprenticeship programs. However, the extent to which this expansion is likely, or even possible, will be determined by the ability of the Review to implement ratios that account for the site- and sector- specificity of OCHU’s skilled trades.
In order to encourage public-sector investment in apprenticeship programs, ratios need to make sense and be effective. Tailored ratios have potential to foster a reliable source of skilled tradespersons who are capable of operating in context of multi-skill environments. In the absence of ratios that support on the job training in hospital sector, OCHU submits that the public cost implications will be significant: inflexible ratios will create further disincentives to develop public sector trades training. Moreover, continuing failure to account for the particular context of trades training issues in the hospital and health sector will promote further contracting out of trades work to the private sector, at great public expense, to be performed by individuals that lack necessary institutional experience to work safely, efficiently, and competently.
VIEWS ABOUT THE REVIEW PANEL DECISION MAKING PROCESS
Qualifications for the Roster of Adjudicators
OCHU submits that the review body must have appropriate representation from a broad base, including the industrial sector and the public sector, with sufficient knowledge of the work of the skilled trades in institutions within Ontario’s Municipal, University, School Board, and Hospital sectors.
OCHU supports a strong representative role for organized labour in determining the future direction for Ontario’s trades qualification system. Moreover, in order to reflect the true diversity of trades people working in the province, trade union participation in the decision-making process should include a range of perspectives and interests beyond the building trades. For instance, the review body should have an appreciation for complex multi-skill environments such as the hospital services facilities in which OCHU- represented trades people work in order to address difficult questions specific to those contexts (e.g. What are the implications for ratios if the duties of an individual may, on any given day, fall outside of the scope of the skills designated for their trade?)